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Refund Policy

You may return your order within 30 days of purchase for a refund of the product amount. Products must be shipped back and received before the refund can be processed. Products returned must be unopened and in good condition. Shipping fees are non-refundable.

International Shipping: 
Please note: If you enter US for shipping country and the address leads to another
country we will be unable to ship your order until the shipping balance is received.
The shipping calculator at Phillips Fiber Art no longer lists international rates.
We are now handling international customers on a case by case basis to offer the best rates possible.
Check our International Shipping FAQ first and if your question is not answered there,
email us at for personalized customer service.


Contact Us
  • Contact Us via email here
  • PO Box 57
  • Clifton, CO 81520